Cite as "AILA InfoNet Doc. No. 05081566 (posted Aug. 15, 2005)"
Office of the Spokesman
August 12, 2005
Passport Services Introduces Online Application Status-Checks
Effective today, August 12, 2005, customers who have recently applied for a
U.S. passport and want to know the status of their application may do so by
http://travel.state.gov/passport/get/status/status_2567.html using a standard Internet
browser. Customers can securely enter their last name, date of birth, and the
last four digits of their Social Security Number to receive information on the
status of their application. A customer's personal information will remain in
our system only long enough for he or she to complete their inquiry, thus
protecting that data, as authorized by law. This information will then be
deleted from our system.
This service will enhance the status-check option currently only available to
customers by phone or email at the National Passport Information Center (NPIC).
It will also allow Passport Services to better allocate resources at NPIC by
freeing Customer Service Representatives to respond to other calls and
inquiries, reducing waiting time.
Customers may still request an application status-check via email, at
travel.state.gov, or by calling, toll-free, the National Passport Information
Center at 1-877-487-2778 (TDD/TTY 1-888-874-7793).
For more information on applying for a U.S. passport, forms, and a wealth of
other international travel information, please visit our website at
Released on August 12, 2005