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2011

  • CIS Ombudsman Recommendation on Improving Extraordinary Ability Petition Adjudications(429 KB - 12/29/2011)
    A 12/29/11 CIS Ombudsman recommendation to improve the quality of extraordinary ability and other employment based petitions. The Ombudsman states the importance in ensuring fairness, consistency, and transparency in the adjudication of such complex filings. AILA Doc. No. 11122968.
    AILA Doc. No. 11122968.
  • CIS Ombudsman’s Office December 2011 Quarterly Update(695 KB - 12/23/2011)
    CIS Ombudsman’s Office December 2011 Quarterly Update, including information on the 2011 Annual Conference, the case assistance online submission form, and more. AILA Doc. No. 11122327.
    AILA Doc. No. 11122327.
  • Ombudsman Requires Form DHS 7001 for EAD Cases(484 KB - 12/21/2011)
    CIS Ombudsman requires customers to use Form DHS 7001 for all cases, including cases relating to Employment Authorization Documents (EADs). The form is required due to applicable privacy rules. AILA Doc. No. 11122108.
    AILA Doc. No. 11122108.
  • CIS Ombudsman’s Office Recommendation Update on USCIS Processing of Waivers of Inadmissability(225 KB - 12/9/2011)
    CIS Ombudsman’s Office 11/11 update on USCIS processing of waivers of inadmissability including status updates on centralizing I-601 processing, the overseas case management system and the posting of processing times for I-601s, clearer expedite instructions, and more. AILA Doc. No. 11120960.
    AILA Doc. No. 11120960.
  • CIS Ombudsman Recap of 10/25/11 Teleconference on Small & Start-Up Business Immigration Issues (Updated 12/5/11)(110 KB - 12/5/2011)
    CIS Ombudsman Office Q&As from the 10/25/11 teleconference, which discussed issues affecting small and start-up business issues with representatives from the Small Business Administration. AILA Doc. No. 11101245.
    AILA Doc. No. 11101245.
  • CIS Ombudsman’s Office Alerts Stakeholders to E-mail Outage(50 KB - 11/16/2011)
    CIS Ombudsman’s Office alert regarding an incoming e-mail delivery outage affecting their office between 11/6/11 and 11/7/11. E-mails sent from outside DHS to the CIS Ombudsman’s office were not received during this time period. AILA Doc. No. 11161122.
    AILA Doc. No. 11161122.
  • CIS Ombudsman’s Office Teleconference on Change of Address and Mailing Procedures (Updated 11/29/11)(152 KB - 11/29/2011)
    CIS Ombudsman’s Office Q&As from the 11/28/11 teleconference, to discuss change of address procedures and general mailing procedures. The original invitation is included. AILA Doc. No. 11111448
    AILA Doc. No. 11111448.
  • PowerPoint Presentations from Ombudsman’s Office First Annual Conference (11/3/2011)
    PowerPoint presentations from the 10/20/11 First Annual Conference of the Ombudsman's Office. Invitation and agenda are also included. AILA Doc. No. 11110366.
    AILA Doc. No. 11110366.
  • Presentation on the SAVE Program and DIVS(1679 KB - 11/2/2011)
    A PowerPoint presentation on the Driver's license and ID Verification Systems (DIVS), which includes an overview, scope of the program, progress, and recommendations. Presented at the 2011 CIS Ombudsman’s First Annual Conference. AILA Doc. No. 11110233.
    AILA Doc. No. 11110233.
  • Presentation on Demystifying the Visa Queues(409 KB - 11/2/2011)
    A PowerPoint presentation addressing trends in the Visa Bulletin for both employment and family-based categories, including priority dates, retrogression, and future movement of the cut-off dates. Presented at the 2011 CIS Ombudsman’s First Annual Conference. AILA Doc. No. 11110232.
    AILA Doc. No. 11110232.
  • Challenges and Practice Tips on Waivers of Inadmissibility(140 KB - 11/2/2011)
    A PowerPoint presentation describing current standards and processes for the adjudication of waivers of inadmissibility, including the legal requirements, as well as challenges and tips for practitioners. Presented at the 2011 CIS Ombudsman’s First Annual Conference. AILA Doc. No. 11110231.
    AILA Doc. No. 11110231.
  • DHS Presentation on I-601 Waivers of Inadmissibility(223 KB - 11/2/2011)
    A DHS PowerPoint presentation addressing immigrant waiver issues, such as legal limitations, problems with the current process, and the variability of extreme hardship and discretion in adjudication. Presented at the 2011 CIS Ombudsman’s First Annual Conference. AILA Doc. No. 11110230.
    AILA Doc. No. 11110230.
  • DHS Presentation on Improving Docket Efficiency and the Roles of USCIS, ICE, and EOIR(232 KB - 11/2/2011)
    A DHS PowerPoint presentation covering issues related to EOIR docket efficiency, and attempts to resolve the problems of high-volume caseloads through inter-agency partnerships. Presented at the 2011 CIS Ombudsman’s First Annual Conference.
    AILA Doc. No. 11110264.
  • Presentation on Unlocking the Mystery of Other Serious Harm(1643 KB - 11/2/2011)
    A PowerPoint presentation reviewing the mechanics of other serious harm (OSH) analysis, case law examples of OSH, and the keys to applying OSH analysis. Presented at the 2011 CIS Ombudsman’s First Annual Conference. AILA Doc. No. 11110266.
    AILA Doc. No. 11110266.
  • Hot Topics in Asylum Presentation on Particular Social Group(825 KB - 11/2/2011)
    A PowerPoint presentation covering key developments in asylum law involving particular social group determinations, including recent case law and regulatory developments focused on gender and juvenile issues. Presented at the 2011 CIS Ombudsman’s First Annual Conference. AILA Doc. No. 11110265.
    AILA Doc. No. 11110265.
  • Highlights from CIS Ombudsman's First Annual Conference (Updated 12/23/11)(891 KB - 12/23/2011)
    CIS Ombudsman’s Office update providing highlights from its first Annual Conference: “Government and Stakeholders – Finding Solutions Together,” which brought together more than 300 participants to discuss improving the delivery of immigration and citizenship services. AILA Doc. No. 11102562.
    AILA Doc. No. 11102562.
  • CIS Ombudsman Case Assistance(39 KB - 10/24/2011)
    CIS Ombudsman case assistance listing how to find the help needed for pending cases, what type of problems on which the Ombudsman can assist, how to submit a request for help, what happens after submitting a case problem, and CIS Ombudsman contact information. AILA Doc. No. 11102462.
    AILA Doc. No. 11102462.
  • CIS Ombudsman to Host Conversation with EOIR and USCIS on Unaccompanied Children(60 KB - 9/29/2011)
    EOIR invitation for a teleconference on 10/6/11, hosted by the CIS Ombudsman’s Office, to discuss policies and procedures related to unaccompanied children with officials from EOIR and USCIS. The announcement includes additional information and instructions. RSVP by 10/4/11.
    AILA Doc. No. 11092930.
  • CIS Ombudsman Recap of 7/27/11 Teleconference on Immigration Survivor Benefits (Updated 9/12/11)(99 KB - 9/12/2011)
    CIS Ombudsman Office recap of its 7/27/11 teleconference on immigration survivor benefits under INA §204(l), which includes an overview as well as Q&As with USCIS officials who work on implementation of the new provision. The original invitation is attached to the recap. AILA Doc. No. 11071333.
    AILA Doc. No. 11071333.
  • CIS Ombudsman Update Regarding 10/28/11 Deadline for Certain Widows and Widowers of U.S. Citizens(27 KB - 8/29/2011)
    An 8/26/11 update from the CIS Ombudsman’s Office regarding the 10/28/11 deadline for certain eligible widows and widowers of U.S. citizens to file Form I-360 if seeking immigration benefits on the basis of their marriage to the deceased. AILA Doc. No. 11082963.
    AILA Doc. No. 11082963.
  • CIS Ombudsman Recommendation on EADs for Asylum Applicants(500 KB - 8/26/2011)
    An 8/26/11 CIS Ombudsman recommendation to improve coordination and communication among different departments and agencies with respect to the issuance of employment authorization documents (EAD) for asylum applicants and administration of the asylum EAD clock. AILA Doc. No. 11082677.
    AILA Doc. No. 11082677.
  • CIS Ombudsman Recap of 6/20/11 U Visa Teleconference (Updated 8/12/11)(96 KB - 8/12/2011)
    CIS Ombudsman Office recap of the 6/20/11 teleconference on U visas summarizes the information and updates that were given by officials from DOS as well as USCIS on the U visa process. A copy of the original event invitation is also attached, following the recap. AILA Doc. No. 11061361.
    AILA Doc. No. 11061361.
  • CIS Ombudsman to Hold Listening Session on Small and Start-Up Business Immigration Issues (8/10/2011)
    Office of the CIS Ombudsman announcement and invitation to join an 8/31/11 listening session, held jointly with the Small Business Administration Ombudsman, to explore small and start-up business immigration issues. Listening session will be held at UCLA. AILA Doc. No. 11081022.
    AILA Doc. No. 11081022.
  • CIS Ombudsman Recap of 5/25/11 Teleconference on Immigration Status Verification (Updated 8/2/11)(81 KB - 8/2/2011)
    CIS Ombudsman Office recap of its “Immigration Status Verification for Drivers' Licenses, Public Benefits, and Social Security Cards: A Conversation with USCIS” teleconference regarding the Systemic Alien Verification for Entitlements (SAVE) program. AILA Doc. No. 11051368.
    AILA Doc. No. 11051368.
  • Ombudsman Case Assistance Online Pilot Program(72 KB - 8/1/2011)
    CIS Ombudsman’s Office fact sheet and Q&As on the Ombudsman Case Assistance Online pilot program, a new initiative allowing paperless submission of assistance requests. The pilot program is currently available in Texas and DC, with plans to expand nationwide in fall 2011. AILA Doc. No. 11080167.
    AILA Doc. No. 11080167.
  • CIS Ombudsman Update on the USCIS Change of Address Process(30 KB - 7/28/2011)
    A July 2011 CIS Ombudsman update provides information and resources for U.S. citizens and non-U.S. citizens on when and how to change an address with USCIS. AILA Doc. No. 11072864.
    AILA Doc. No. 11072864.
  • CIS Ombudsman Recommendation on USCIS Deferred Action Processing(232 KB - 7/11/2011)
    A 7/11/11 CIS Ombudsman recommendation to USCIS outlining the steps for USCIS to improve the processing of deferred action requests, such as by issuing public guidance on the procedures for making deferred action requests, and by conducting an inventory of pending requests. AILA Doc. No. 11071131.
    AILA Doc. No. 11071131.
  • CIS Ombudsman Recap of 4/27/11 Teleconference on Application Processing Times (Updated 7/7/11)(109 KB - 7/7/2011)
    CIS Ombudsman Office recap of its 4/27/11 teleconference, “Application Processing Times: A Conversation with USCIS.” Topics include the calculation of processing times, the development of processing time goals, the impact of premium processing on processing times, and more. AILA Doc. No. 11042037.
    AILA Doc. No. 11042037.
  • CIS Ombudsman Tips for Getting the Most Out of NCSC Calls(82 KB - 6/13/2011)
    CIS Ombudsman update provides information to help customers get the most out of their calls to the USCIS National Customer Service Center (NCSC), including services covered by the NCSC, how to prepare for an NCSC call, what to do during the call, service requests, and more. AILA Doc. No. 11061330.
    AILA Doc. No. 11061330.
  • CIS Ombudsman Recap of 3/24/11 Teleconference on Form I-129 Export Controls Requirements (Updated 5/4/11)(115 KB - 5/4/2011)
    CIS Ombudsman Office recap of its teleconference, “Export Controls Requirements on Form I-129: A Conversation with the Commerce Department.” The recap includes an overview as well as Q&As addressing the process for obtaining an export controls license and more. AILA Doc. No. 11031572.
    AILA Doc. No. 11031572.
  • CIS Ombudsman Quarterly Update for April 2011(473 KB - 4/29/2011)
    The CIS Ombudsman Quarterly Update for April 2011 covers recent recommendations to USCIS regarding Special Immigrant Juvenile applications and customer complaints, concerns with VIBE, a USCIS tip sheet on the refugee process, the new Ombudsman Leadership Team, and more. AILA Doc. No. 11042932.
    AILA Doc. No. 11042932.
  • CIS Ombudsman Recommendation to USCIS on Special Immigrant Juveniles(396 KB - 4/15/2011)
    CIS Ombudsman recommendation to USCIS published on 4/15/11, recommends USCIS to strengthen the Special Immigrant Juveniles (SIJ) program by standardizing practices, stop RFEs on state court determinations of dependency, and issue guidance regarding adequate evidence. AILA Doc. No. 11041566.
    AILA Doc. No. 11041566.
  • CIS Ombudsman Recap of 3/15/11 Teleconference on Family-Based Visa Retrogression (Updated 5/4/11)(79 KB - 5/4/2011)
    CIS Ombudsman Office recap of its teleconference, “Family Based Visa Retrogression: What it is and How does it Impact Applicants?” The recap covers what retrogression is, why retrogression happens, and how retrogression impacts applicants. AILA Doc. No. 11030324.
    AILA Doc. No. 11030324.
  • CIS Ombudsman Recap of 1/31/11 Teleconference on CSPA (Updated 5/4/11)(125 KB - 5/4/2011)
    CIS Ombudsman Office recap of its teleconference, “Child Status Protection Act: How Is It Working for You?” which included an interview with AILA member Charles Wheeler. Topics include CSPA and employment derivatives, visa retrogression and CSPA beneficiaries, and more. AILA Doc. No. 11012061.
    AILA Doc. No. 11012061.
  • CIS Ombudsman Update on H-2B Petition RFEs(39 KB - 3/24/2011)
    A 3/23/11 CIS Ombudsman update on H-2B Petition RFEs issued by USCIS that question the ”temporary” nature of the employer’s business need for foreign labor. Topics include a “temporary” employment need, and additional information that may help USCIS adjudicate the petition. AILA Doc. No. 11032467.
    AILA Doc. No. 11032467.
  • CIS Ombudsman Recommendation to USCIS on Customer Complaints(392 KB - 3/24/2011)
    CIS Ombudsman recommendation to USCIS published on 3/23/11, recommending that USCIS establish a better means of informing the public on how to submit general complaints, and that USCIS publish the collected complaint data for public scrutiny. AILA Doc. No. 11032463.
    AILA Doc. No. 11032463.
  • CIS Ombudsman Quarterly Update January 2011(286 KB - 1/31/2011)
    The CIS Ombudsman Quarterly Update for January 2011 includes a message from CIS Ombudsman January Contreras, a highlight of current areas of focus, including concerns with the DHS interim rule on professional conduct for practitioners and G-28 requirements, and more. AILA Doc. No. 11013169.
    AILA Doc. No. 11013169.
 
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