Proactive Lawyering Builds Client Relationships (and Your Business!)
Cite as "AILA InfoNet Doc. No. 06122210 (posted Dec. 22, 2006)"
Frequently, the work we do as lawyers is reactive, responding only to client needs and requests as they arise. But many smart lawyers know a great way to built client trust, solidify the client relationships, and earn more business is to offer proactive solutions to clients to avoid future legal problems. For example, in light of recent immigration enforcement events, one of the best activities is to offer to do an I-9 audit/review for business clients to make sure their compliance efforts are in accordance with current regulations. Merely making the offer lets them know you are looking out for their best interests. Conducting the audit will endear them to your firm for a long time. Whether (or how much) you charge for this preventive service is up to you, but think of the rapport you will build with your client and how you will solidify the business relationship!