When is the last time you asked your client, “How can we personalize your experience?” In this PST, learn why asking this simple question soon after meeting with a new client is a great way to cultivate trust and build the relationship.
More lawyers than ever before are accepting credit cards. While it’s ok to swipe and process each client’s card, it’s even better to have the client make secure payments any time via your website. So how do you accept secure payments without building your own e-commerce site? Find out in this PST.
When someone is undermining you, it is usually not blatant or overtly obvious. Rather, the undermining finds it place in surreptitious actions that can make one feel defeated and deflated. While there are many ways to deal with the situation, in this PST we offer one approach to address the issue.
Immigration attorneys often find themselves charging flat fees because they believe it as the standard and what their clients expect. Yet, without proper data and metrics, attorneys risk losing opportunities in revenue. This PST offers five questions to help determine the right structure for you.
So, you’re planning to volunteer with the CARA Pro Bono Project? You’ve selected the dates, packed your bags, and read up on CFIs. There’s just one last detail: How can you pay for the trip? In this PST, a CARA volunteer offers a few fundraising ideas—no bake sales or car washes required.
A method for calculating the refund in a flat fee case is to consider the portion of the work not completed. If the lawyer has completed one-third of the work, two-thirds should be refunded. In this PST, learn why setting milestones and tailoring it into the engagement agreement is a good approach.
So often consumers spend countless hours researching and investigating the right technology to purchase but once they have the technology it is rarely utilized to its full potential. In this PST, learn about a website that provides valuable tutorials to enhance better utility of common technologies.
In 2012, AILA published the first-ever study of the economics of immigration law practice, based on a survey of AILA members and their practices. Many have used this information to make decisions about the future of their practices, firms, and careers—information you won’t find anywhere else.
Every attorney wants the ideal client. But let's be honest, those clients are hard to come by. And while you exert your efforts to find the client that perfectly meets your standards, they will not provoke you to innovate. Read this practice success tip to learn more.
No one ever says “I wish I could spend more time in the office.” Being productive is the key to leaving the office on time, having accomplished the work that needed to be done, and keeping your practice under control. Improve your productivity by following these ideas in this practice success tip.
Many of us want to make improvements in our marketing, but find it difficult to truly accomplish. Rather than make renewed attempts at the same old things, use this practice success tip to make productive changes in the way you approach business generation.
Just as we wake up our mind with a shower, the morning news and a strong cup of coffee, we should create a habit of waking up our body with a focused stretch sequence. In this practice success tip, learn to flow through your mornings using a simple 10 minute sequence that helps energize your day.
Whether you are already in the midst of changing firms or are considering the possibility of shifting jobs, there are certain responsibilities that a lawyer needs to adhere to before making the move. This Practice Success Tip offers guidance on a lawyer’s fiduciary duty when jumping ship.
What would you do if you received a somewhat messy list of potential clients in a Word document? There are hundreds of useful email addresses but they are mixed-up within the text. Would you spend hours extracting the addresses manually? Learn to streamline the process with this PST.
If you received an email from a potential overseas client wanting to retain your firm to file H-1B visas for 25 employees, what would be your initial thought? For many, it might be “Great, new business!”…but is it really?
As promised, we’ve taken the best Practice Success Tips and put them in one convenient document. Each Practice Success Tip is short, easy to digest, and straightforward to implement. Pick the best tips for you and incorporate them into your practice or life, to start the year on the right track!