Federal Agencies, Agency Memos & Announcements
INS Backgrounder on Customer Service Initiatives
6/29/00
AILA Doc. No. 17082841.
As part of agency efforts to rebuild the naturalization system, INS began a complete overhaul of its service structure in FY1997. INS has implemented a number of customer service initiatives that benefit all immigration benefit applicants, and continues to plan future service improvements.
Cite as AILA Doc. No. 17082841.