CIS Ombudsman: Getting the Most Out of Your Call to USCIS NCSC

The CIS Ombudsman outlines what the USCIS National Customer Service Center (NCSC) can do for, what Tier 2 Immigration Service Officers can do, how to best prep for a call to NCSC, service requests, inquiries for field office and service center matters, and how the Ombudsman’s office can assist.