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Results From an AILA Survey Finds Extremely High Rate of Dissatisfaction with BCIS 800 Number

8/29/03 AILA Doc. No. 03082940.
Results from an AILA survey of more than 500 users of the USCIS National Customer Service Center finds that 79% were dissatisfied with the experience, with 63% giving the lowest rating.
Cite as AILA Doc. No. 03082940.