Listen to a Fireside Chat with the USCIS Director and CIS Ombudsman

Listen or watch this pre-recorded hour-long engagement between USCIS Director Jaddou and CIS Ombudsman Coven where they discuss challenges and accomplishments from FY2022 and look ahead to FY2023.

USCIS addressed the following issues:

• Processing times;
• Backlog reduction efforts;
• Customer service; and
• Funding and congressional appropriations.

Similarly, the CIS Ombudsman highlighted the following:

• 2022 Annual Report to Congress;
• Recommendations on USCIS’ fee-for-service funding model; and
• Types of assistance that the office provides to the public.