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Message Center FAQs

Where can I find the Message Center?

Members who are logged in will find links to the Message Center under "Quick Links" on the homepage as well as in the navigation under "InfoNet Research Library"

When I go to the Message Center I get an Invalid Permissions or Members Only page, but I'm a member!

This message means that you are trying to access member content and do not have permission to do so. If you are an AILA member, this means that you are not logged in. Please log in by entering your username and password in the gray boxes at the top of the page.

If you are already logged in, but still see this message, the most likely problem is that your login cookie has become corrupted. To reset, click the "Log Out" link in the gray banner at the top of the page. Once you have been logged out, please log back in again. If you are unable to log out, or still see the error page after logging in, you will need to manually delete the AILA cookie from your browsers. Instructions for the most common browsers can be found in the Login FAQs

How do I read, post or reply on the Message Center?

Please see the Message Center Training PowerPoint for a tutorial on how to use the Message Center.