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AILA Doc. No. 22030300 | Dated February 28, 2022 | File Size: 1050 KDownload the Document
On 2/28/22, 47 members of Congress led by Representative Grijalva (D-AZ) sent a letter to DHS urging the agency to make improvements to the USCIS Contact Center, specifically the scheduling process for local field office appointments, to ensure it reflects USCIS’s customer-oriented mission.
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