Federal Agencies, Agency Memos & Announcements

BCIS Instructions for NCSC Handling of Service Requests on Pending Applications

7/10/03 AILA Doc. No. 03071050.
A copy of the instructions provided to NCSC representatives on the 800-number inquiry system. The instructions set out criteria for NCSC referral of inquiries to the Service Centers and explains the situations in which the NCSC should advise callers to make direct contact with the Service Center.
Cite as AILA Doc. No. 03071050.
Accessible to Public.