Federal Agencies, Agency Memos & Announcements
CIS Ombudsman Provides USCIS Contact Center Tip Sheet
10/12/21
AILA Doc. No. 21101404.
The CIS Ombudsman provided a tip sheet on using the USCIS Contact Center. The sheet explains how to schedule calls, when to expect call-backs, how to use the IVR system, expediting cases, using an interpreter, and more.
Cite as AILA Doc. No. 21101404.