GMS Releases Three-Part Series with Introduction to Global Practice
This podcast series, produced by the Global Migration Section, is intended to provide an introduction to global practice for non-lawyer support staff and others who are new to the field.
101: Introduction to global practice (Elaine Kumpula (Moderator), Brendan Coggan, and Andrea Fascetti)- What is global case management
- Types of cases handled - business visa, entry visas, work permits, residence permits, document procurement and authentication
- Three models for global case management
- Tips and tools for setting client expectations on the global front
- Employing emotional intelligence in client communications (Rater model for empathy?)
- Communicating with local counsel across linguistic and cultural barriers
- Common client questions about business travel
- Key data points needed to assess business travel requirements
- Recognizing business travel red flags
- Solutions for common business visa challenges
Accessible to Public.