Federal Agencies, Agency Memos & Announcements

CIS Ombudsman’s Office Provides Materials from Engagement on USCIS Online Filing and Customer Service Tools

3/31/21 AILA Doc. No. 21051232.

The CIS Ombudsman’s Office provided an engagement readout, presentation slides, and follow up questions and answers from its March 31, 2021, webinar on USCIS’s online filing and customer service tools.

Presentation Slides Engagement Readout

Download this Document

Cite as AILA Doc. No. 21051232.

Related Resources

AILA Raises USCIS Customer Service Issues in Meeting with USCIS Ombudsman’s Office
Walled Off: How USCIS Has Closed Its Doors on Customers and Strayed from Its Statutory Customer Service Mission