Federal Agencies, Agency Memos & Announcements

USCIS Response to CIS Ombudsman Recommendations on Customer Complaints

6/6/11 AILA Doc. No. 11060659.
A 6/6/11 memo from Lori Scialabba to January Contreras responding to the Ombudsman’s recommendations regarding better means of informing the public on how to submit general complaints and publishing collected complaint data for public scrutiny.
Cite as AILA Doc. No. 11060659.