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Answers to frequently asked questions regarding the 2020 AILA Annual Conference. The 2020 AILA Virtual Annual Conference on Immigration Law will take place from July 20-23, 2020.
Will my fees (registration, special events, etc.) be refunded?
Yes, all fees paid will be refunded in full.
When and how will my refund be issued?
We are working to process all refunds as soon as possible. Refunds will be returned in the same form as the original method of payment and should be complete by the end of May. Please allow up to 30 days for funds to be credited back to accounts. If you have any questions or concerns regarding your registration refund, please contact firstname.lastname@example.org.
Do I need to cancel my hotel reservation?
Any reservation booked through AILA room block and received AILA group rate, will be cancelled automatically without penalty and any deposits charged by the hotel will be fully refunded.
If you have booked your reservation through the hotel outside the AILA room block or through 3rd party travel sites, you must cancel with them directly.
Do I need to cancel my airline reservation?
Yes, please cancel your airline reservation directly with your travel agent or air carrier. Each airline has different guidelines for waiving cancellation/change fees due to COVID-19 so please contact them directly for the latest cancellation policy.
Will AILA help with fees associated with the cancellation of my air travel and hotel reservations?
AILA will not be able to help with hotel reservation made outside of AILA room block. Please contact the hotel or the 3rd party travel agent directly to cancel and follow their cancellation guidelines. For air ticket cancellations, please contact your air carrier directly for their latest cancellation policy.
I am an exhibitor – what happens to the fees I paid?
Please contact AILA staff at 202-507-7629 or email email@example.com for your options for a refund or an opportunity to move your exhibit to advertising or a future meeting.
I have specific questions that are not addressed here. Who can help me?
Please contact AILA staff at 202-507-7600 or email firstname.lastname@example.org.