New IV Unit Phone Number for Ciudad Juarez

As of January 1st, 2004, the Immigrant Visa Section at the U.S. Consulate General in Ciudad Juarez will have a new U.S. information phone number, 1-900-329-5520.

Information on current immigrant visas, V, K1, K2, K3, and K4 visas including appointment dates, will be available between 8:00 a.m. and 4:30 p.m. Mountain Time, Monday through Friday.

Up until December 31st, applicants can use the existing U.S. number, 1-900-225-5520. The new phone carrier company will begin operations on January 1st of 2004 and applicants will need to start using the new phone number 1-900-329-5520 to contact post's call center to obtain information. Calls will be charged to the caller at the rate of US$1.50 (one dollar and fifty cents) per minute, with a maximum charge of US$30.00 This number is only accessible from the USA.

If calling from Mexico, the number remains unchanged: 01-900-849-7474. Calls are charged at the rate of MEX $10.00 (ten pesos) per minute, with a maximum charge of $200.00. As of February 1, 2004, the company will begin charging at the rate of MEX $15.00 (fifteen pesos) per minute, with a maximum charge of $300.00 pesos. This number is only accessible from Mexico.